on the stunning coast of Riviera Maya

Destination

Quintana Roo: The Heart of the Mexican Caribbean

A destination shaped by Caribbean light, effortless access,
vibrant gastronomy, and a lifestyle deeply connected to the sea.

YEAR-ROUND CLIMATE

Warm coastal weather, refreshing ocean breezes, and abundant sunshine create an ideal setting for restorative living.

The region’s tropical climate encourages an effortless indoor-outdoor lifestyle, shaped by natural light, sea air, and year-round comfort.

GASTRONOMY & CULTURE

A culinary scene rooted in Mayan heritage, Caribbean seafood, regional ingredients, and evolving fine dining. From refined beachfront restaurants to vibrant local flavors, Playa del Carmen offers a rich cultural and gastronomic experience that reflects the character of the Mexican Caribbean.

EXCEPTIONAL ACCESSIBILITY

Served by three key international gateways:
Cancún, Tulum, and Cozumel.

Cancún International Airport
Approx. 55–65 km / 45–75 min by car

Cozumel International Airport
Approx. 50–65 min via ferry connection

Tulum International Airport
Approx. 104 km / 1 hr 30 min by car

Neighborhood: A New Connection to Playa del Carmen

Playa del Carmen is loved for its exceptional beaches, turquoise ocean, diverse cuisine, and Mayan history, including the ruins at Chichen Itza. The town offers a perfect balance of restoration and excitement, a destination for all.

Discover the region’s hidden natural sanctuaries, where crystal-clear waters, ancient limestone formations, and beams of sunlight create moments of quiet wonder.

One of many ecotourism parks, Xcaret offers a unique blend of natural wonders, including underground rivers, wildlife, and time-honored Mayan traditions.

This vibrant thoroughfare serves as the coastal town’s energetic heart, transforming from a daytime promenade to a bustling hub of nightlife.

A NEW

Chapter

With five-star hotels and residences in Los Cabos, Riviera Maya, Snowmass, St. Lucia, Santa Monica, Chicago, Washington D.C., Kopaonik in Serbia, and Ombria Algarve in Portugal, Viceroy delivers a fresh perspective on hospitality, focused on the richness of experience and genuine connection to the destination and community.

Viceroy has stood above and apart for over two decades—defined by creativity, comfort, and service, with guests’ needs thoughtfully anticipated and graciously accommodated. Viceroy’s blend of the indispensable and unexpected makes each hotel and residence a uniquely engaging destination unto itself—and has earned the brand countless accolades in Condé Nast Traveler, Travel + Leisure, The New York Times, Vogue, and Departures, among others.

Becoming a Viceroy Resident Opens a World of New Doors

Viceroy owners gain Elite Status within GHA Discovery's global collection of 45 hotel brands and 850 properties across 100 countries. GHA Discovery, the world's largest alliance of independent hotel brands, offers unique exclusive benefits and experiences across its global portfolio.

VICEROY RESIDENT’S GLOBAL PERKS

Discounted Viceroy Room Rates: Special discounted room rates are available at all Viceroy Hotels & Resorts. Discounts vary by season and are up to 20% off published rates. As a resident, you’ll be provided a special booking code used to reserve rooms online or through the Viceroy Concierge service.

Complimentary Room Upgrades: If you’re staying at a Viceroy Hotels & Resorts outside of your home property, you’ll automatically be extended a one-category room upgrade.

Early Arrival / Late Check-Out: Request the convenience of early check-in to your room. Members may also be extended a late check-out up to 2 p.m.

20% Discount on Spa Treatments and Products: During your stays at Viceroy Hotels & Resorts, pamper yourself with a 20% discount on all spa treatments and retail products. The resort will also extend priority reservations to residence owners for all spa treatments.

Complimentary Internet Access: Get wired at no charge throughout the duration of your stay at each Viceroy location.

Sugar Beach, A Viceroy Resort
Viceroy at Ombria Algarve
Viceroy at Ombria Algarve

Every Viceroy Hotel and Residence is unique to its locale, weaving the brand’s impeccable style and flawless service into the natural and cultural landscape of each destination.

Viceroy Riviera Maya
Viceroy Snowmass
Viceroy Los Cabos

Building Features
& Amenities

Resident-exclusive beach club

Restaurant overlooking the ocean

Private access directly to the beach

Stunning grand entrance featuring Reloj Solar Maya, a modern tribute to ancient Mayan heritage

Two arrival lobbies

Peaceful yoga and meditation terrace

Rooftop terrace with three infinity pools

Poolside bar and private cabanas

State-of-the-art fitness center and yoga studio including cardio and strength training machines, free weights, Pilates balls, and more

World-class spa including sauna, steam room, hot and cold plunge, outdoor Jacuzzi, experience shower, massage suites, ice fountain, and custom treatments

Cutting-edge multimedia and screening room

Teens’ lounge appointed with curated spaces to meet up, relax, and connect

Children’s lounge offering abundant space for discovery, creativity and outdoor exploration

Racquet club with padel and pickleball courts

Pet spa

Executive business center

Private event space

Concierge, hotel, and restaurant services

Dedicated Viceroy Residential Hospitality Team

Impeccably landscaped green space and sculpture garden

Residence Features

One- to four-bedroom homes designed for body, mind and spirit

Outdoor terraces with floor-to-ceiling sliding glass doors accessible from living areas and bedrooms

Corner residences featuring expansive wrap-around terraces with breathtaking ocean views

Open kitchen with travertine-tone countertop and backsplash, light oak cabinets, and integrated dining area

Premium Italian cabinetry

Spacious walk-in closets in primary bedrooms

Spa-inspired baths with glass-enclosed showers, mirrors, and vanity

Expansive hallways with lounge seating areas and stunning views

Quality Specifications
Appliances and Finishes

Ceiling Height:
2.8m (9.2ft) in living areas

Windows:
Floor-to-ceiling aluminum and glass with integrated planters

Kitchens:
Travertine countertops and light oak cabinets in kitchens

Top-tier stainless steel appliance suite including:
Refrigerator
Oven
Electric stove
Range hoods

Bathrooms:
Porcelain backsplashes with quartz countertops, premium Italian light oak cabinets, German-style fixtures, and mirrors

Flooring:
Imported European porcelain tile (60x120cm) in travertine tones

Penthouse Residences:
Two-stories, with pergolas

Parking:
Floating spaces with assigned spots for penthouse residents

High-Speed Elevators

Spacious lobbies with lounge seating and scenic views

Floor Plans

Spacious, versatile layouts with spectacular water and skyline views.

Renderings

Team

DEVELOPER

Established in 1979, Related Group is Florida’s leading developer of sophisticated metropolitan living and one of the country’s largest real estate conglomerates. Since its inception more than 40 years ago, the company has built, rehabilitated, and managed over 100,000 condominiums, rental, and commercial units.

The firm is one of the largest privately owned businesses in the United States with a development portfolio worth more than $40 billion. Currently, Related Group has 90+ projects in varying phases of development. The company has earned international status for its visionary designs and development of luxury condominiums, market-rate rentals, mixed-use centers, and affordable properties — all built with the goal of positively impacting neighborhoods and improving quality of life across all demographics.

Related Group has redefined real estate by diversifying both its products and buyers, expanding internationally while also sponsoring public art installations that enhance cities’ global culture and streetscapes.

Baccarat & Viceroy Brickelll, Miami, Florida
Thompson Mexico City, Mexico City, Mexico
Thompson Puerto Vallarta, Puerto Vallarta, Mexico
724 Insurgentes Sur, Mexico City

DEVELOPER

Grupo Hotelero Santa Fe is celebrating its 15th anniversary, as well as its position as a leading company in the Mexican hotel industry. The company focuses on acquiring beach and urban hotels in the most popular tourist destinations in Mexico, converting property use, and operating and development contracts. GHSF’s model is defined by its dynamic commercial strategy, solid risk management, and strict expense control, which allow it to adapt quickly and anticipate the industry’s changing needs and guests’ expectations. With geographic coverage in eleven states throughout Mexico, including its own Krystal Grand, Krystal Resorts, Krystal Beach, and Krystal Urban brands, as well as other franchises and brands licensed by Hilton, Hyatt, Ibis, Mahekal, and Secrets, GHSF has increased the products it offers year after year to better serve its market segments. Grupo Hotelero Santa Fe believes that hospitality is transformed when strategy and experience converge. The company’s hotel portfolio is designed to provide solidity and balance to maintain stable revenues throughout the year and to take advantage of synergies through cross selling and integrated guest experiences.

Playa del Carmen, Mexico

DEVELOPER

Simca is a proud Mexican company with 20 years of market experience and a visionary perspective on real estate development.

Simca has delivered more than 40 projects in Mérida, Playa del Carmen, Cancún, and Tulum, with 18 projects underway, and more than 4,500 clients.

The company’s greatest achievement, and what it values most, is having delivered thousands of high-quality homes, residential lots, and premium apartments to satisfied clients.

Investing in SIMCA’s developments means gaining access to an exceptional experience built on trust, local expertise, and an unwavering commitment to excellence. The team is composed of dedicated local professionals who deeply understand the region, ensuring that every project harmonizes with its surroundings and community.

By collaborating with some of the best architects in Mexico, SIMCA guarantees top-tier design and superior quality in every development.

Playa del Carmen, Mexico

BRAND

Recognized as a Top 25 Hotel Brand by Travel + Leisure, Viceroy is a global, modern, luxury hospitality brand, inspiring travelers with one-of-a-kind, authentic experiences that blend evocative design and intuitive service.

These experiences unfold across dynamic destinations immersed in local community and culture—the core of the Viceroy guest journey.

The brand’s diverse portfolio includes hotels and resorts in Los Cabos, Santa Monica, Chicago, Riviera Maya, Snowmass, Washington D.C. and St. Lucia, as well as an upcoming ski resort in Idaho: The Observatory Sun Valley, A Viceroy Resort.

Viceroy also continues to grow its international presence, with Viceroy Kopaonik in Serbia and Ombria Resort Algarve in Portugal.

Playa del Carmen, Mexico

ARCHITECTURE

Founded in 2001 in Mérida, Yucatán, Seijo Arquitectos has developed more than 550 projects over its 22-year history.

Specializing in a wide range of categories, from multi-family residential and urban planning to hospitality and cultural projects, the firm focuses on designing spaces that improve quality of life for people and communities.

Seijo believes in architecture that dialogues with its environment and time, and that leaves a lasting mark on those who experience it.

Recognized with multiple awards and honorable mentions, the firm’s commitment to excellence and teamwork drives in continued innovation.

Playa del Carmen, Mexico

INTERIOR DESIGN

An internationally recognized architecture and interior design firm, celebrated for its iconic residential and hospitality projects in multiple cities and vacation destinations. Founded in 1975 by Richard Elias and now co-led by Alexis Elias, the firm is known for transforming visions into tangible realities. Through its innovative Smart Design® approach, ELIAS ELIAS delivers simple, efficient, economically viable, and aesthetically impactful solutions to complex design challenges. With offices in the United States and Mexico, the firm ensures the best interpretation of each client’s vision and objectives, guaranteeing a high Return on Vision® in every project it undertakes. Over the years, ELIAS ELIAS has received numerous industry awards and distinctions, reflecting its commitment to excellence, innovation, and lasting impact. Its international presence and ability to deliver outstanding projects across different markets have solidified its reputation as a leader in architecture and interior design. Recognized with multiple awards and honorable mentions, the firm’s commitment to  excellence and teamwork drives in continued innovation.

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